In an effort to eliminate unnecessary waste and reduce our carbon footprints, we partner with print on demand companies to produce our merchandise. All of our merchandise is made to order, meaning that they are printed only when you have placed an order. This helps prevent us from overproducing merchandise and also allows us the ease of providing more designs easily. It’s a win-win for everyone, including our planet!

Because of this, however, your items may take up to 5-8 days to deliver and arrive at your doorstep. 

Do you ship to my country?

Currently we are shipping to the USA, UK, Australia, Thailand, and Japan.

Can I Cancel My Order?

We begin processing orders very quickly here at Earthlines. There is a grace period of 6 hours before we send your order off to the manufacturer.

For Multi-Item Orders, Why Do My Items Arrive Separately?

If you ordered multiple items from our store, you may have noticed that we provide separate tracking IDs for these items. This is because we may ship out your item from separate Print-On-Demand companies. Furthermore, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible.

I entered the wrong address on my order. Can I please get it reshipped or get a refund?

We ship your order using the exact address/information that is provided to us at the time of checkout and cannot make any changes during the transit once items have been shipped out. Please make sure that you have the full and correct information and provide us with as much detail as possible (phone number, email address, etc.) to ensure timely and safe delivery.

Any order that does not get successfully delivered due to missing or incorrect information will be the responsibility of the customer and we cannot accept responsibility for packages that have been reported as delivered by the carrier.